FAQ's

How can we help?

How do I place an order?

Placing an order is easy! Simply browse our products, select the items you would like to purchase and proceed to checkout. Follow the prompts to provide your shipping and payment information and you're done.

Which payment methods can I choose from?

We accept various payment methods including credit/debit cards, PayPal and bank transfers. Choose the option that is most convenient for you during the checkout process.

Can I change or cancel my order after it has been placed?

Once an order has been placed, changes or cancellations are possible within a limited timeframe. Please contact our customer service as soon as possible with your order details, and we will do our best to accommodate your request.

Are your products tested on animals?

We are committed to cruelty-free practices and do not test our products on animals. We prioritize ethical sourcing and production methods to ensure the well-being of both animals and our customers. Our products are rigorously tested by our experts.

Can I sign up for updates and promotions?

Absolutely! Stay up to date with our latest products, promotions and exclusive offers by subscribing to our newsletter. Simply enter your email address on our website to subscribe and be the first to hear about exciting news and discounts.

About our perfume oil

How do I apply the perfume oil?

To fully enjoy the scent, you can apply the perfume to specific points on your body. Start by applying the perfume to the inside of your wrists, as this area generates heat, making the scent more intense. Then apply the perfume behind the ears and use the body's natural heat to enhance the scent. Finally, apply the perfume to the inside of the elbows, another pulsation point where the scent can linger all day. Use our soft roller bottle to gently roll the perfume over these areas a few times to distribute the scent evenly. Our long-lasting, powerful oil-based formula ensures the scent lingers for a long time.

How long does the perfume oil last?

The duration depends on the type of fragrance, your unique scent footprint, and the oiliness or dryness of your skin. Our fragrances are made from natural oils and typically last 12 to 48 hours.

Why can't I smell my own perfume anymore after a few minutes?

Your nose quickly becomes desensitized and accustomed to the notes of your own perfume scent. Although you may not smell it yourself after a while, others will still fully enjoy the nice scent.

What can I do if I am allergic to perfume?

Please note that our fragrances are made with a small selection of natural ingredients, all of which are listed on the packaging. Strategies such as applying perfume to clothing or scheduling a dermatologist's consultation for a patch test can help.

About the shipping

How will my package be shipped?

We use PostNL, DHL, or DPD to deliver our packages. Our team ensures your package is delivered with care.

Will I receive a track and trace code with my order?

With every order you will receive a track & trace code. This way you can easily follow your order.

What is the shipping time of an order?

Order before 11:59 PM, delivered tomorrow! We do our best to deliver your order the next day. In exceptional cases, delivery may take 1-2 business days.

Didn't find your answer?

Don't hesitate to contact us